FAQ Landlords Support Center

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I'm not being found at location, how is that possible?

When a guest searches for a place, all the nature houses within a radius of 20 kilometres from this place are shown. The nature houses closest to this place are shown first. The distance to this place is determined by the Google Maps location of your nature house. If you are not found at a particular location, this is probably because the Google Maps location of your nature house does not fall within this radius.