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Updated: 18 May 2026

Information about the commission increase

What will the commission be?

The commission will be 12% excluding VAT. Previously, this was 9.92%.

When will the new 12% commission take effect?

The change will take effect on 1 July 2026. This means that for all new booking requests received from that date onward, a commission rate of 12% (excluding VAT) will apply and the service fee for the guest will be removed. For bookings made before 1 July 2026, the old terms will remain in effect, even if the stay takes place after 1 July.

Why are the service fees for guests being removed?

Guests expect full transparency. An extra charge at check-out is increasingly seen as negative and causes guests to drop off during the booking process. By removing this, more people who view your advertisement will actually go on to make a booking.

Is a 12% commission not very high compared to before?

Although the commission for you is increasing, the service fee for the guest will disappear completely. This makes your naturehouse more attractive right away and increases the chance of a booking. At 12%, we also remain well below the market average of 15% to 20% on other platforms. In addition, we are investing in the growing requirements around laws and regulations, such as DAC7, so that you as a landlord can meet all administrative obligations without worry.

Where can I find the new terms and conditions?

Our terms and conditions have been updated as of 1 July 2026. You can always find the most up-to-date version in the footer (at the bottom) of our website.

What will Naturehouse do with the additional commission?

This change enables us to strengthen our mission even further: protecting local biodiversity by inviting people to enjoy nature. Specifically, we are investing the additional resources in:

  • Local biodiversity: We will continue donating to local nature projects, so that every booking directly contributes to restoring nature in your region.

  • Platform innovation: We are investing in AI and a better platform to match the right guest to your cottage even more effectively.

  • Brand strength: Large-scale campaigns to keep Natuurhuisje, and with that your accommodation, top of mind among nature lovers.

Together, we ensure that renting out your property is not only profitable, but also contributes to greater biodiversity.