FAQ Landlords Support Center

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Guests want to rebook their stay, now what?

Due to the current situation with the Coronavirus, there will be many guests who approach you as a landlord about the possibility of moving the booking to a later date. Please discuss this with the guest. Send an email to info@nature.house with the booking number, name of the guest and the old and new dates, then we will adjust it.

The deposit must also be settled on the original date. If you set this to € 0, the deposit will be paid to you and you can settle it further. The availability calendar on our website is also automatically updated again and releases the old data.